Introduction
This policy explains how Nova Star Trading collects your personal data when you use this website or contact us, and how we use and protect it.
Data We Collect
- Contact details: name, company name, phone/WhatsApp number, email, country/city.
- Order details: product type, quantity, specifications, and any images or links you share with us.
- Basic website usage data (such as pages you visit) for the purpose of improving user experience.
How We Use Your Data
- Processing and following up on your order from first contact through final delivery.
- Communicating with you about quotations, order status, or any inquiry you send.
- Improving our services and website content based on general usage patterns.
We do not use your data for any marketing purpose unrelated to your order without your explicit consent.
Data Sharing
We share your data only with parties necessary to fulfill your order (such as shipping companies and partner factories), and only to the minimum extent required to complete the process. We do not sell or rent your data to any third party for marketing purposes.
Data Protection
We take reasonable measures to protect your data from unauthorized access, loss, or misuse, whether in electronic storage or during communication through official channels (WhatsApp, WeChat, email).
Your Rights
You may at any time request access to the data we hold about you, request corrections, or request its deletion — unless retaining it is necessary to fulfill an ongoing contractual obligation (such as an order still in progress).
Cookies
This website may use essential cookies to improve the browsing experience and understand how visitors use the site. These cookies are not used to track you across other websites.
Contact Regarding Privacy
For any inquiry or request related to your personal data, reach out via our Contact page or by email at info@foshannovastar.com